Eastfine Leadership Mid-Year Communication Training

To further enhance the management team's communication skills and improve cross-departmental collaboration, Eastfine organized a leadership training course on "Effective Communication" on July 30, 2025. Managers from various departments actively participated, creating a collaborative and focused atmosphere.

Key Communication Principles

The training course focused on the principles of "effective communication." The content covered several key areas, including:

• Common communication pitfalls

• How to build positive workplace relationships

• Improving listening and expression skills

• Understanding different perspectives and emotional responses

• Techniques for efficient communication across different levels and departments

Through real-world case studies and interactive Q&A sessions, the trainer encouraged participants to rethink the meaning of communication, leading to a deeper understanding and appreciation of the topic.

Role-Playing and Practical Application

To enhance engagement and practical skills, the training included a group role-playing session. Participants were divided into four groups and performed scenarios based on themes like "cross-departmental conflicts," "providing feedback to superiors," and "managing employee emotions."

Each group was fully engaged, drawing from their own experiences and switching roles to simulate real-life workplace communication challenges.

After the scenarios, the trainer provided detailed feedback on each group's performance, analyzing their communication style, expression, and emotional control. The trainer also offered practical suggestions for improvement, such as:

• Avoiding communication when emotional, and learning to control tone and pace.

• Seeking to understand before immediately refuting a different opinion.

• Recognizing that effective listening is often more important than speaking.

The feedback was both practical and insightful, helping participants reflect on and adjust their communication styles.

This training not only strengthened the interaction and understanding among team members but also improved the management team's communication awareness and response capabilities in complex work situations. It is believed that this training will empower the team to approach future collaboration with a more open, rational, and win-win mindset, contributing to the company's continued growth.